customer success officer

New Cairo, Cairo

2 months ago

Details

Experience LevelFresh graduate

Education LevelNone

Employment TypeFull-time

Salary4,500

User TypeEmployer

Description

Job Description Company Description Top end supplements provider with Branches all over Greater Cairo Role Description This is a full-time on-site role for a Moderator and Customer Support at MF Supplements located in New Cairo. The Moderator and Customer Support will be responsible for monitoring and responding to customer inquiries and feedback through various channels such as phone, email, and social media. The Moderator and Customer Support will also help with managing online communities and ensuring that all content is in line with the company's policies and values. Qualifications • Excellent communication skills, both written and verbal • Experience in customer service or moderation • Strong problem-solving skills and attention to detail • Ability to handle sensitive or difficult situations with professionalism and empathy • Experience with social media platforms and customer relationship management (CRM) tools • Bachelor's degree or higher in a relevant field such as Communications or Business Administration • Ability to work in a fast-paced environment and manage multiple tasks simultaneously • Customer-focused and passion for delivering excellent service • Strong organizational and time-management skills We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location

Egypt

Ad id 200677096

Report this ad

This ad is no longer available

Your safety matters to us!

Only meet in public / crowded places for example metro stations and malls.
Never go alone to meet a buyer / seller, always take someone with you.
Check and inspect the product properly before purchasing it.
Never pay anything in advance or transfer money before inspecting the product.

Find amazing deals on the go.

Download the app now!